Effective Date: 05/01/2025

 (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including through our website, phone, email, and in-person interactions. By using our services, you agree to the practices described in this policy.

1. Introduction

Your privacy is important to us. This Privacy Policy explains what personal and non-personal information we collect, how we use it, and how we keep it safe. Our practices align with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) where applicable, and the Federal Trade Commission (FTC) guidelines.

This policy applies to all interactions with , including:

    • Visiting our website

    • Requesting a service or quote

    • Communicating via phone, email, or social media

    • Using our equipment rental services

If you do not agree with this Privacy Policy, please do not use our services.

2. Information We Collect

We collect different types of information to provide and improve our services.

What categories of personal information do we collect? 

  • Identifiers: This includes your name, email address, telephone number, postal address, zip code, unique personal identifier, online identifier, IP address, account name, and other similar identifiers. This data may be sold or shared as described in more detail in our Privacy Notice. 
  • Personal Information: This includes your insurance policy number, employment status, bank account information, credit card or debit card number, financial information, health insurance information, number of vehicles you own, vehicle identification number, outstanding loan amount, homeowner status, and credit information. This data may be sold or shared as described in more detail in our Privacy Notice. 
  • Characteristics of Protected Classifications under state or Federal Law: This includes your age, marital status, medical condition, gender, veteran or military status. With the exception of sensitive personal information (e.g., medical condition), this data may be sold or shared as described in more detail in our Privacy Notice. 
  • Commercial Information: This includes information related to products or services obtained, or considered, or other purchasing or consuming histories or tendencies. This data may be sold or shared as described in more detail in our Privacy Notice. 
  • Internet or other Electronic Network Activity Information: This includes information related to your browsing history and search history information. 
  • Technical Information: This includes your browser type, referrer URL, date and time of your visit, MAC address, device type, screen resolution, and OS version. This data may be sold or shared as described in more detail in our Privacy Notice. 
  • Geolocation Data: This includes your IP location. Visual and Audio Information: We may use tools and software to monitor and record information about your interactions with the Site and Media Partner sites, including keystrokes, mouse movements, form field entries, and overall engagement with the Site and Media Partner sites. We may also record our marketing calls with you. This data may be sold or shared as described in more detail in our Privacy Notice. 
  • Professional or Employment-related Information: This includes consumer-reported current or past job history. This data may be sold or shared as described in more detail in our Privacy Notice. 
  • Education Information: This includes information related to your educational level. This data may be sold or shared as described in more detail in our Privacy Notice. 
  • Inferences Drawn From the Above: We collect profile inferences that we draw from your information and web activity to create a personalized profile so we can better identify goods and services that may be of interest. This data may be sold or shared as described in more detail in our Privacy Notice. 
  • Sensitive Personal Information: This includes your Social Security number, driver’s license number, medical information, and medical condition. This data may be sold or shared as described in more detail in our Privacy Notice.

A. Personal Information

This includes details that can be used to identify you directly, such as:

    • Full Name – To personalize your service experience.

    • Email Address – For communication, quotes, service confirmations, and promotions (with your consent).

    • Phone Number – For appointment scheduling, reminders, and support.

    • Billing & Mailing Address – To process transactions, verify service locations, and send invoices.

    • Payment Information – To process payments securely through a third-party payment provider.

B. Non-Personal Information

Non-identifiable data may include:

    • IP Address & Browser Type – Collected when visiting our website for security and analytics purposes.

    • Device Information – Helps us optimize website performance for different screen sizes and devices.

    • Cookies & Tracking Technologies – Used to enhance your online experience (See Section 7 for details).

C. Service-Related Information

To tailor our services to your needs, we may collect:

    • Property Details – Information about your landscaping project or rental request.

    • Service Preferences – Notes on past services, preferences, and requested features.

We collect this information only with your consent and ensure it is used strictly for business-related purposes.

3. How We Collect Information

We collect information in the following ways:

    1. Directly from You – When you submit a form on our website, call us, email us, or interact with our team.

    1. Automatically – When you visit our website, certain data (like IP address and browser type) is collected using cookies.

    1. Through Third-Party Service Providers – For payment processing, analytics, and marketing assistance.

We do not collect sensitive personal data such as Social Security Numbers, driver’s license details, or medical information.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. How We Use Your Information

We use your information to:

    1. Provide Landscaping & Rental Services – Your details help us schedule appointments, complete services, and deliver equipment rentals.

    1. Process Transactions Securely – We use encrypted payment systems to protect your financial data.

    1. Improve Customer Experience – Data helps us personalize interactions, recommend services, and improve response times.

    1. Send Communications – We may send invoices, service confirmations, promotions, and reminders. You can opt-out anytime.

    1. Ensure Security & Fraud Prevention – Data helps us detect fraudulent activities and protect your information.

    1. Comply with Legal Obligations – We may use your data to meet legal and regulatory requirements.

We do not sell your personal information to third parties.

5. How We Share Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

A. Legal Compliance & Protection

We may disclose personal information when required by law, such as:

    • Responding to subpoenas or legal requests

    • Protecting against fraud or security threats

    • Ensuring compliance with state and federal regulations

B. Business Transfers

If it is sold or merged with another business, your information may be transferred to the new owner.

6. Data Security

We take security seriously and implement safeguards such as:

    • Encryption – To protect payment details.

    • Firewalls & Secure Servers – To prevent unauthorized access.

    • Access Controls – Only authorized personnel have access to sensitive data.

While we strive to protect your data, no online platform is 100% secure. We encourage you to use strong passwords and be cautious when sharing information online.

7. Your Rights & Choices

A. Access & Correction

You have the right to:

    • Request access to the personal data we have about you.

    • Correct or update inaccurate information.

B. Opt-Out of Marketing

You can unsubscribe from promotional emails anytime by clicking the “unsubscribe” link. You can opt out from promotional SMS by replying STOP.

C. Cookie Preferences

You can manage cookies through your browser settings.

D. California Residents’ Rights (CCPA Compliance)

If you live in California, you have the right to:

    • Request disclosure of the personal data we collect.

    • Request deletion of your personal data.

    • Opt-out of data sharing for advertising purposes.

To exercise these rights, contact us at privacy@danslandscapingcareservices.com.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media pages or partner organizations. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we discover that we have unintentionally collected information from a minor, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted with an updated “Effective Date.” We encourage you to review this page regularly to stay informed.You can review our Terms of Use.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Pin Drop Home Services
Debary, Florida
Phone: 941-879-1392
Email: privacy@pindrophomeservices.com

This policy ensures compliance with U.S. privacy laws, including CCPA, FTC regulations, and general data protection principles.nd its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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